privacy policy
Last updated: 10.01.2026
1. Who We Are
Stepstone Property Services
27 South Tay Street
Dundee
DD1 1NR
Email: info@stepstonepropertyservices.co.uk
We are a letting agent providing residential property services in the UK.
2. What Data We Collect
We may collect and process the following personal data:
Name, address, email address, telephone number
Identification documents (where legally required)
Financial information (for tenant referencing or rent payments)
Property details
Communication records
Website usage data (IP address, browser type, cookies)
3. How We Use Your Data
We use your data to:
Provide letting and property management services
Carry out tenant referencing and right-to-rent checks
Communicate with landlords, tenants, and contractors
Comply with legal and regulatory obligations
Improve our website and services
Send service-related communications
4. Legal Basis for Processing
We process personal data under the following lawful bases:
Contractual necessity
Legal obligation
Legitimate interests
Consent (where required)
5. Sharing Your Data
We may share your data with:
Tenant referencing agencies
Utility providers
Contractors and maintenance providers
Legal and regulatory authorities
Payment processors
We never sell your personal data.
6. Data Retention
We retain personal data only for as long as necessary to fulfil legal, contractual, and regulatory requirements.
7. Your Rights
You have the right to:
Access your personal data
Request correction or deletion
Object to processing
Request data portability
Withdraw consent at any time
To exercise your rights, contact info@stepstonepropertyservices.co.uk.
8. Complaints
You may lodge a complaint with the Information Commissioner’s Office (ICO):
www.ico.org.uk
9. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on our website.